Frequently Asked Questions of Attention to Business

Frequently Asked Questions

How long does it take to design a website?

There are many factors involved such as how quickly the client supplies content, revisions, approvals, etc. Our goal is to deliver a Basic website within 1 week of receiving the content needed.

Can I change the content of the website myself?

We provide Content Management Software that allows you to edit text and graphics on your own, and we will help you learn how to use it. Just remember that 75% of web surfers say they will pass by websites with numerous typos and grammatical errors.

Do I need to understand web page authoring?

No. We do all the design work for you, and can maintain your site for you if you decide it is more than you have time for. There are some areas that it makes sense to have you update, and others that might be better off with us. It just depends on the site and your comfort level.

What forms of payment do you accept?

We prefer checks from your business since it reduces the fees we have to pay for processing credit cards. We do accept MasterCard, Visa and PayPal.

Are there any additional fees for an Ecommerce site?

Yes. You will need an SSL certificate ($10 and up), and you need a merchant account to process credit cards. Merchant accounts can run from $20 to $30, and that is in addition to the fees you pay for each transaction. We can discuss the options with you.

What is a PCI audit?

Ecommerce sites that accept credit cards are required to pass a PCI (payment card industry) audit to verify a level of security for processing credit cards safely. If we build your Ecommerce site we will walk you through the process and fix any issues that might come up.

What happens after my initial year of hosting?

We will email an invoice for you to pay. You can see the rates on our Options page.

What if we want to be hosted elsewhere at the end of the year?

No problem. We will send you a Zip folder with your website files in it. Once your site has been installed in your new location we can change the name servers to point to that location. You should not experience any significant down time from the move.

Featured Website

www.GTOSalon.com

GTOS owner, Angie Talbot, wanted to give her salon more exposure in the Hayden Lake and Coeur d'Alene, Idaho area. Heck, why not the whole world since you never know who might be visiting the area and wants their hair worked on by the coolest stylists in the area!

Attention to Business will credit your account $50 for each new client that you refer to us.

They must tell us that you referred them and their website needs to be purchased in full before the credit will be applied.

There is no limit to the number of clients you can refer and the credit can be applied towards any of our services and product options.

This promotion is for credit towards services and options offered by Attention to Business only, no checks will be written.

Website Tips

The hardest thing you will do with your website is maintaining quality content that is fresh. Start a list of articles you would like to write, talk to friends and family about writing for you too. Add ways for customers to add content as well.

Why all the fuss about content...it is the one thing that the search bots will feed on. They could care less about a flashy site and will pass up all the glitz to find someplace with a lot of words to 'eat'.

Keep your content fresh and the bots will reward you with more opportunities for customers to find your website.